We examined existing systems and business processes, due to the high number of temporary staff used by the business the onboarding (registration, identity checks, documentation review, qualification checks, financial assessment etc), assignment and follow up for staff was extremely labour intensive.

We developed a platform to enable key business processes to be managed in a single place including:

Staff:

  • Registration
  • Profile management
  • Document storage/validation (identification, qualifications etc)
  • Messaging
  • Timesheets and Expense management
  • Shift Overview and Event Feedback

Clients

  • New client registration
  • Event creation and management
  • Client document management (contracts etc)
  • Client feedback management

Client team

  • Event Shift Planning
  • Staff Management
  • Event Management (communications, feedback, cost management)

 

Project Benefits

The platform reduces the amount of time to onboard and manage staff (ensuring legal compliance at all times) by ensuring staff members enter the correct information first time, documents due expiry are prompted for updates and key flows for onboarding, staffing and exiting processes.

Using role-based access team leaders managing events can view staff rotas, indicate last minute changes, manage event communications and easily manage attendance and expense claims.  This has enabled reduced effort in invoicing clients, paying staff and reducing the likelihood of discrepancies identified later.

The solution is available across all major devices/browsers, we continue to host and support the solution ensuring the client protects their investment.