Custom Software Development Company

Matter of Software is a custom software development company based in the UK – our services include Mobile App Development, Custom Software and Web Development.  We were originally founded in 2004 in Denmark by Ryan Bishop who found himself working in Denmark due to the opportunities in Scandinavia.  The business was brought back to the UK and incorporated here in 2008 as Jack Enterprises Ltd.

In 2018 Matter of Software (a trading name of Matter of Ltd) was founded to house the software business that had been developed over the last 14 years in Jack Enterprises Ltd.  The reason for the change was simple – to focus our team on our singular mission to deliver the best custom software development solutions for our clients.

By re-branding and re-launching we wanted to show how we have evolved from a sub-contractor to consultancies (Accenture, IBM etc) and a white labelling company (delivering services under other companies names) through to a software development company that directly manages our own customers.  This enables us to offer the same great value directly to our customers, we can better control the information flow and ultimately deliver solutions that more closely match the client need.

Our principle consultant Ryan Bishop has 20+ years experience in the IT Industry.  He is a certified IT professional from the British Computer Society, he is a qualified Enterprise Architect (TOGAF9) and certified Project Manager (PRINCE2).  He has worked in a large number of industries including Aerospace, Pharmaceutical, Manufacturing, Retail, Finance and Healthcare to name a few.  His functional experience spans complete business operations including Marketing, Sales, Procurement, Finance, Logistics (Warehousing and Distribution) and Production/Manufacturing.

Technically he is as comfortable discussing strategic objectives and the use of technology as he is reviewing a solution delivery plan.  His passion and understanding for business process optimisation ensures every client project starts and ends with a focus on what are we trying to achieve, how can we measure that and can we further improve for the business.  If you are interested to see how we can help you with custom software development please contact us

null
Quality – working with our customers we agree on the measure of quality, understand the budget & timeline constraints and ensure that we over deliver on our promises.
null
Return on Investment (ROI) – we understand that every investment has to work hard to deliver value.  We believe we offer true value for every budget – from start-ups through to corporate transformation programmes.
null
Partnership – we often work with our customers for an extended period of time, ensuring that we work together effectively and have fun along the way is an important part of how we manage our projects.  All founded on trust.
null
Quality – working with our customers we agree on the measure of quality, understand the budget & timeline constraints and ensure that we over deliver on our promises.
null
Return on Investment (ROI) – we understand that every investment has to work hard to deliver value.  We believe we offer true value for every budget – from start-ups through to corporate transformation programmes.
null
Partnership – we often work with our customers for an extended period of time, ensuring that we work together effectively and have fun along the way is an important part of how we manage our projects.  All founded on trust.
Every new project starts with an initial discussion to allow us to understand your aims and objectives, discuss possible options and provide a proposal based on our understanding (including estimated timelines, costs etc).  After agreeing scope the next step is to undertake a workshop where our project manager and technical architect along with your team step through the entire process included in the scope.  The intention of this workshop is to allow us to document the required process but also provide guidance on possible optimisations.

During the build phase we use an agile development method which consists of a series of short sprints – a sprint is a defined stage of the solution that we will deliver in that time period.  This method allows you to see the solution develop rapidly, to interact with the solution and ensure it meets your expectations (allowing you to request changes without impacting budget).

After development we fully test the solution using devices that we expect to be used in a live situation.  We make a test environment available to our client team to enable them to fully test the complete solution using production like data – this includes external interfacing, emails, downloads and any other element of the solution working as though it was in production.

Ensuring a new solution is adopted by your organisation is critical to it’s success, we understand the change management process which allows us to support you in deploying your solution into your organisation.  Through nominating senior users through to training – we support you to ensure a successful deployment.

Once your solution is live you want to ensure any issues or questions are dealt with quickly and you have some assurances that any issues will be resolved in a timely manner.  We offer a range of support options and SLA’s (with a first call resolution target) to ensure you can focus on running your business knowing your investment remains secure.

Free no obligation discussion